1. Eligibility
- You must be 18 or older.
- You must be legally allowed to enter a contract.
- You can only have one active account.
- You must use your real face and real information.
- You may not use 9jaMeet if a court has prohibited you from receiving our services, or if you’ve been previously banned from the platform.
2. Your account
You’re responsible for keeping your login credentials safe and for everything that happens under your account. Tell us at support@9jameet.com.ng immediately if you suspect unauthorised use.
3. Acceptable use
You agree not to:
- Post or send nudity, sexually explicit content, hateful content, threats, harassment or anything illegal under Nigerian law.
- Impersonate someone else, use someone else’s photos, or create a profile for a person who hasn’t consented.
- Solicit money, transfers, gifts, business deals or other commercial activity. 9jaMeet is for personal connections, not fundraising or sales.
- Contact users under 18.
- Scrape, copy or republish other users’ data, photos or messages.
- Use bots, automation or any kind of script to interact with the service.
- Attempt to reverse engineer, decompile or otherwise probe the app beyond what is allowed by law.
- Create multiple accounts to evade a ban.
4. Face verification
We use face verification to keep the platform real. By choosing to verify, you authorise us to compare your selfie against your profile photos using our verification provider (see Privacy Policy). Our system also blocks you from creating a duplicate account with the same face on a different email. Verification is required for some features — placing calls, sending messages in certain flows, and earning referral points — but is otherwise optional.
5. Subscriptions and call credits
9jaMeet offers Silver, Gold and Platinum subscriptions billed in Nigerian Naira via Paystack on a monthly, quarterly or annual basis. Subscriptions are non-recurring by default — you choose whether to renew. Call credit packs and background-check fees are one-off purchases.
- Prices are shown in the app at the time of purchase and may change. Active subscriptions are honoured at the price you paid until expiry.
- Refunds — paid digital goods and time-based subscriptions are generally non-refundable except where required by law (e.g. the goods were not delivered due to a fault on our side). Contact support@9jameet.com.ng within 14 days if you believe a refund is warranted.
- Call minutes — bundled minutes refresh monthly while your subscription is active. Top-up minutes you paid for never expire while your account is open.
- We may discontinue or modify features with reasonable notice.
6. Referral programme
Each face-verified account is issued a unique referral code. You earn points each time someone you refer signs up and completes face verification, redeemable for call minutes or premium time at rates published in the app. The programme is governed by the following rules:
- Your referral link is automatically disabled while your face verification is inactive (you removed your selfie or failed re-verification). It reactivates the moment you re-verify.
- You cannot refer yourself. Fake or duplicate accounts created to farm referrals will be disqualified and points reversed.
- We may adjust point values, redemption rates or programme rules from the admin dashboard at any time. Existing balances retain their face value at redemption time.
- Referral points have no monetary value, cannot be exchanged for cash, and may not be transferred between accounts.
7. Background check service
You may pay to request a background check on another user. We process the request through a vendor or manually. The resulting report is for your personal information only — it is not legal advice, not an FBI/INTERPOL check, and we make no warranty about its completeness or accuracy. You agree not to share or publish the report. We will not perform a check against your wishes.
8. Content you post
You keep ownership of everything you post (profile bio, photos, messages). You grant us a worldwide, non-exclusive, royalty-free licence to host, display and transmit that content as needed to run the service. This licence ends when you delete the content or your account, except where retention is required by law or for legitimate safety reasons (e.g. evidence of a reported abuse).
9. Termination
You can delete your account at any time from the app (Profile → Delete Account). We can suspend or ban your account if you breach these terms — most commonly for the activities listed in section 3 or for sustained reports of abuse. We’ll usually explain why, but for serious safety violations we may act without notice.
10. Disclaimers
9jaMeet is provided “as is”. We don’t guarantee you will find a match. We don’t vouch for the truthfulness of another user’s claims about themselves, even after verification — face verification proves the face is real, not that the person behind it is good. You meet other users at your own risk. Use the safety guidance in the Safety tab.
11. Liability
To the maximum extent permitted by Nigerian law, our total liability to you for any claim relating to 9jaMeet is limited to the amount you paid us in the 12 months before the event giving rise to the claim, or NGN 50,000, whichever is greater. We are not liable for indirect or consequential losses, lost profits, or harm caused by other users.
12. Governing law and disputes
These terms are governed by the laws of Nigeria. Any dispute that can’t be resolved by email will be referred to the courts of Lagos, Nigeria, unless mandatory consumer protection rules in your jurisdiction give you the right to sue elsewhere.
13. Changes
We’ll post updates here and bump the effective date. Continuing to use 9jaMeet after a change means you accept the new terms. If you don’t, you can delete your account.
14. Contact
support@9jameet.com.ng for support; privacy@9jameet.com.ng for privacy.
Cracow Global Ltd, Lagos, Nigeria.