Child Safety Standards

9jaMeet is an adults-only dating service for Nigerians aged 18 and over. We have zero tolerance for child sexual abuse and exploitation (CSAE) and for child sexual abuse material (CSAM). This page documents the standards, controls and designated contacts that govern that commitment. It is published in compliance with Google Play's Child Safety Standards policy.

1. Age restriction and verification

• 9jaMeet is restricted to users aged 18 and over. This is a non-negotiable condition of use and is stated in our Terms of Service.
• At account creation, users must declare their date of birth. Profiles whose declared age is under 18 cannot complete signup.
• Every profile must pass mandatory face verification before they can match, message or make calls. Face verification compares a live selfie against the user's uploaded profile photos using third-party identity-verification technology (Face++). Faces that present as visibly under 18 are rejected by the verification step.
• Optional background checks are available for users who want stronger identity verification of a match before meeting in person.

2. Prohibited content and behaviour

The following are strictly prohibited on 9jaMeet and result in immediate, permanent removal:

• Any image or video depicting a minor in a sexual context, or that could reasonably constitute child sexual abuse material (CSAM)
• Soliciting, offering or facilitating contact with minors for any sexual or exploitative purpose
• Grooming behaviour: communication patterns intended to gain a child's trust for the purpose of harm
• Sharing of off-platform contact details (phone numbers, social media handles, messaging IDs) for the purpose of contacting minors
• Accounts impersonating, depicting or pretending to be a minor
• Any content sexualising a person who is, or appears to be, under the age of 18

These rules apply throughout the app — profile, photos, bio, public surfaces, and one-to-one chats and calls.

3. Detection and removal

• All uploaded profile photos and verification selfies are passed through automated face-detection at upload time. Images that fail face detection are not published.
• Reports submitted by users are reviewed by our moderation team within 24 hours. Content confirmed to be CSAM is removed within 1 hour of confirmation.
• Confirmed CSAM is reported to the appropriate authorities, including the Nigerian Communications Commission and, where jurisdiction applies for cross-border content, the U.S. National Center for Missing & Exploited Children (NCMEC) and the Internet Watch Foundation (IWF). Account data and content are preserved as required for law enforcement.
• The associated account is permanently banned. Identifying signals (device, IP, payment method) are added to our block list to prevent re-registration.

4. In-app reporting

Every profile in 9jaMeet surfaces a one-tap Report action. Available reasons include "Fake profile", "Underage / suspicious age", "Harassment", "Inappropriate content" and "Scam / Fraud." Reports tagged as child-safety concerns are escalated to a dedicated moderation queue handled within 24 hours.

Users, parents, and members of the public can also email reports directly to child-safety@9jameet.com.ng.

5. Cooperation with law enforcement

We cooperate fully with law enforcement agencies investigating CSAE matters. Lawful requests for user data should be sent in writing to legal@9jameet.com.ng. We aim to respond within 7 business days for routine requests, and within 24 hours for emergency disclosure requests where there is imminent risk to a child.

6. Staff training and oversight

Staff who handle moderation receive training on CSAE recognition, response procedures and applicable law. Our designated Child Safety Officer (see section 8) reviews CSAE-related cases and reporting workflows on a recurring basis and is responsible for the program documented on this page.

7. Applicable laws

9jaMeet is operated by Cracow Global Ltd, a company organised under the laws of Nigeria. We comply with:

• The Nigerian Cybercrimes (Prohibition, Prevention etc.) Act, 2015
• The Nigeria Data Protection Act, 2023
• The Child Rights Act, 2003 (where applicable to online conduct involving Nigerian minors)
• International instruments including the UN Convention on the Rights of the Child and the Council of Europe Convention on Cybercrime (Budapest Convention), where they bind us via jurisdictional reach

8. Designated contact for child safety concerns

The following contact is responsible for fielding questions from users, the public, regulators and platform partners (including Google Play) about our CSAE prevention programme:

9. Updates to these standards

We review these standards at least annually, and whenever applicable laws change. Material updates are reflected in the "Effective" date at the top of this page.